CPM-Admin

Mount Pearl, NEWFOUNDLAND, Canada .
full-time . June 26, 2025

Description

CPM Medical Administrator

Canada House (CH) is a chain of health clinics that provide Cannabinoid Therapy and education. We have invested in a network of healthcare professionals who deliver education and evidenced based treatment plans for patients. Learn more here: www.canadahouseclinics.ca.

CHC is a veteran-founded company with a mission to improve the quality of life of Canadians suffering from Post-Traumatic Stress Disorder, chronic pain and/or other medical conditions that have been demonstrated to respond favorably to cannabinoid therapy.

About the job:

The successful candidate will

• Act as first point of contact for Canada House Clinic and ensures coverage of telephone and reception area: answers and directs incoming calls, greets visitors and directs to appropriate staff

• The ability to work independently on your own, as necessary from the clinic location

• Provide a high quality of service to all clients via phone lines and responding to electronic inquiries with a clear client service focus.

• Provides information about services provided to clientele.

• Maintain appropriate turnaround time on incoming CHC Chapter emails.

• Filing and organizing.

• Fully understand what a complete registration package includes (proof of diagnosis, cannabis education component, LP selection and corresponding registration forms).

• Must understand how to build complete patient profile in CPM, including where all required registration documentation is filed with-in CPM patient profile and make appropriate notes.

• Works with the Cannabis Educator to maintain appropriate turnaround time on incoming pending paperwork client files. Using the CPM to consistently work pending files to active.

• Uploads/Ensures that all documentation (digital or physical) into CPM in a timely manner.

• Use CPM reporting features to follow up with clients who are pending paperwork.

• Ensuring that client information is up to date in CPM. Responsible for patient profile completeness.

• Can educate civilian clients on obtaining proof of their diagnosis or referral. Knows how to direct them to ask their family doctor.

• Must stay apprised of all CHWG SOP’s regarding completing all listed duties and offer positive input and solutions when the opportunity presents itself

• Assist with trade shows, conventions and openings as required.

• Creation and maintenance of spreadsheets, forms and reports that may be requested

• Strive to understand the Cannabis Educators tasks and back up and cover for when necessary.

• Other assigned tasks as necessary to the function of the office.

Only those selected for an interview will be contacted.

Benefits:

- Dental care

- Extended health care

- Two weeks of paid vacation time.

- Health Care and Lifestyle Spending Accounts

- Telemedicine

- Employee Assistance Program

- Supportive and collaborative work environment.

Schedule:

- Monday to Friday 8am to 4pm local time.

Qualifications

· AEC / DEP or Skilled Trade Certificate

· Proficiency in electronic health records (EHR) systems.

· Strong clinical skills and attention to detail.

· Ability to work collaboratively as part of a healthcare team.

· CPR Certification (if expired, we will provide).

Compensation

$18.00 - $20.00 per hour

Know someone who would be a perfect fit? Let them know!